Repair or Replace? It’s a No-Brainer.

No matter how well you take care of your car or how safely you drive it, periodic maintenance and repairs are inevitable. Luckily, the cost to fix such problems as they arise—whether it's an oil change, a blown tire, or a brake job—is often much less than the price tag on a new car.

Much like a skilled mechanic can bring your car back to life, Sodium Dental’s x-ray sensor re-pair service can save clinicians the expense of buying a new x-ray sensor by repairing their existing one with remarkable success.

“Through the years, I have sent Sodium Dental multiple x-ray sensors to repair, and they do a fantastic job with fast turn-around,” said Tuan Pham, DDS, who practices at Circle C Dental in Austin, TX, and is a consultant at Dental Maverick. “I haven’t had an instance where they couldn’t fix it, and it is a fraction of the cost to have the sensors repaired.” 

Risk-Free Cost Savings

Sodium Dental has been providing digital X-ray sensor repairs since 2011 and has serviced over 9,000 dentists as of 2023. Its reputable, experienced repair technicians complete all repairs across sensor brands in-house.

The greatest benefit? The X-ray sensor repair service is totally risk-free. Apart from shipping costs, the diagnosis and estimates for any X-ray sensor repair are completely free, and if your device can’t be repaired, you don’t pay.

“They are very honest,” Dr. Pham said, recalling a time where nothing was wrong with his x-ray sensor, but rather, its USB hub was not getting enough power. “They sent it back to me with no charge for their services and suggested what hubs I could buy to fix it. It was that easy. For other repairs, they told me exactly what was going on and I had the sensors back within a week.”

Cable failure due to bites and kinks are common sensor problems. However, about half of Sodium Dental’s repair service customers admit that their sensor manufacturer told them their sensor could not be repaired and their only option was buying a new one. “Depending on the repair and sensor brand, I am guessing it's between $700 to $1,000 to fix what you have vs what could easily be $10,000 for a new sensor,” Dr. Pham agreed.

Easy Process, Great Results

Sending a sensor for repair is straightforward, too. Clinicians fill out an online submission form on Sodium Dental’s website, and once completed, a copy of the form gets sent to their email along with shipping instructions. The sender is immediately notified when the company receives their package.

Within 24 to 48 hours, the repair estimate, authorization form, and warranty paperwork are sent back. Once the authorization for the repair is signed, the work can begin. Payment plans and warranties are also available.

“I’m very happy with the Sodium Dental x-ray sensor repair service, and I have seen great results with their repairs,” Dr. Pham concluded. “A lot of people don’t know that you can get your sensors repaired, so clinicians shouldn’t just go ahead and spend their money on a new sensor. Send it off for repair. At most, you’re out the shipping charge, but in my experience, knowing whether or not it can be fixed is well worth it.”

FOR MORE INFORMATION:

800.821.8962

sodiumdental.com