Dentrix Voice Speaks Volumes on Efficiency

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By: Dental Product Shopper
11/14/2023

AI-powered voice recognition system streamlines practice workflows by capturing highly accurate perio charting, clinical notes, and other essential office correspondence

Hygienists who are ready to begin perio charting tend to encounter a frequent disruption in their workflow: awaiting the arrival of a dental assistant to aid them in entering the patient’s data. With every passing minute, valuable time is wasted, and the operation of the dental office is momentarily interrupted.

 

However, Ryan Hills, DDS, found that implementing Henry Schein One's Dentrix Voice effectively solved this common problem in his Mount Pleasant, MI, dental practice. “It allows hygienists to stay on track with their appointment time, as they can utilize the software when they are ready as opposed to waiting for an assistant to help them,” he said.

 

As a matter of fact, Dr. Hills reported, “We have been able to run an additional hygiene column without worrying about assistant availability” because of how easy it was to install and integrate the Dentrix Voice software into their perio exams and clinical note-taking processes. 

 

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Increase Efficiency and Profitability

 

Powered by Bola AI, Dentrix Voice leverages affordable recording devices and advanced artificial intelligence (AI) technology to allow clinicians to record clinical results verbally into the Dentrix cloud-based practice management software.

 

Dr. Barry J. Morse said, “I had hand surgery and was looking for a voice clinical charting system similar to what we see in our medical colleagues’ realm.” He found Dentrix Voice to be a “good use of AI once it learns your voice,” and that it was “relatively easy to use and set up.”

 

Dentrix Voice works with intuitive, easy-to-learn commands and records speech with 99.9% accuracy, maximizing patient care and safety. Not only does the ready-to-use voice recognition system reduce the time, cost, and errors associated with manual data entry, but it also minimizes hand and wrist fatigue and improves infection control, thanks to its touchless recording.

 

“Anytime you can save time and money is a win-win,” said Dr. Todd Sarubin, recognizing the overall impact that adopting Dentrix Voice has had on his practice.

 

Enhance Patient Care

 

Specifically, Dr. Sarubin said that Dentrix Voice was helpful during new patient exams, probings, and hard-tissue charting. Likewise, Trista Carter, RDH, said, “It makes it so much quicker and easier to probe. You can chart by yourself, and it’s very easy.”

 

Knowing that her practice needed a voice-activated system to replace their current one, Laura Wright, RDH, said, “It records pocket depths easily.” Michele Kulik, RDH, agreed, saying that the best part about using Dentrix Voice was that it “reinforces pocket depths for patients to hear,” which further engages them in their treatment and increases patient education, treatment acceptance, and patient referrals.

 

With that, Dentrix Voice recognizes conversational volume to maintain patient privacy, screens out background noise for clear recording, and understands dental terminology to ensure complete, accurate notes. Up to 6 people can use Dentrix Voice in the office at the same time. This includes front office staff who can use Dentrix Voice to dictate insurance claims, patient correspondence, billing notes, and more.

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Save Time and Simplify Data Entry

 

“It’s a very good product,” Kulik said, appreciating that she no longer needs to ask for assistance from the front desk or dental assistants while charting. Similarly, Dr. Sarubin liked being able to “input data into Dentrix without having to use another employee.”

 

Giving assistants more time for other priority projects and tasks, Carter said, “It is easier than trying to find an assistant to chart, and it frees up a lot of time.”

 

Ultimately, Dr. Morse said Dentrix Voice has “great future potential” and that when applicable, he would continue using the system “in a heartbeat.”