Step Up Communications & Keep Your Chairs Full

Author
By: Dental Product Shopper
10/9/2023

All-in-one patient communication platform serves as an automated 24/7 team member, patients 

 

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If helping patients remember their upcoming appointments, tracking down cancellations and no-shows, and scrambling to fill unexpected holes in the day's schedule spell your worst nightmare, you’re not alone. It’s a common scenario that plays out in dental offices daily. Every practice struggles to keep dental chairs filled, and the nonstop patient communication required to do that can be both time-consuming and tedious.

 

"Patient communication is essential for the success of any dental practice,” said Steven Maroulis, Henry Schein One General Manager, Patient Experience and Analytics. “That’s why we’ve developed a solution that makes it easy for practices to stay in touch with their patients and build relationships that enhance practice reputation and drive loyalty."

 

That solution is Lighthouse 360+, known to Dentrix users as Dentrix Communications, an all-in-one platform that streamlines new patient registration, appointment scheduling and reminders, online payments, patient reviews, marketing campaigns, and more. The system enables practices of all sizes, including multisite locations, to seamlessly integrate patient communications, reputation management, and practice functionality into an easy-to-use platform that integrates with any practice management system.

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Fill Those Chairs!

 

According to a Henry Schein One dental practice study, offices can reduce no-shows by up to 20% using automated appointment reminders, such as those embedded into Lighthouse 360+.

 

"We look forward to using Lighthouse 360+,” said Dr. Nicole Ptak-Yenchman, who practices in East Hills, NY. “Lighthouse 360 has been critical to our practice's success, with its biggest advocate to date being our front office manager, thanks to the platform's ease of use."

 

Easy-to-Use Dashboard

 

The Lighthouse 360+ Dashboard expands dental practices' ability to stay in touch with patients using their preferred delivery methods: email, text, or voice. At the same time, the system allows for 2-way text messaging, online patient reviews, and the ability to create, schedule, and measure professional-quality email marketing campaigns to specific patient groups. Digital patient forms can be sent through a link in automated appointment reminders before patients arrive at the office.

 

 

 

FOR MORE INFORMATION:

800.336.8749

info.lh360plus.com/learnmore