A user-friendly data analytics software identifies key performance indicators (KPIs) customized to each practice that can pave the way for soaring practice growth and superior patient care
Restoring smiles, reducing pain, and using cutting-edge technologies to ensure successful patient outcomes are all part of the dentistry playbook. They’re likely the first thing clinicians think about in the morning, and the last thing on their minds at the end of the day. But what about numbers and financial trends, such as increasing case acceptance and reducing appointment cancellations? While important, the hectic pace of patient care means financial considerations and business analytics likely take a back seat. There’s simply too many patients and too little time.
But exceptional patient care can’t happen without a profitable practice. The solution? A data mining and analytics program that effortlessly spells out revenue-enhancing tips that can drive business growth, so that clinicians can focus on their number one goal—providing top-notch patient care. And that’s where Jarvis Analytics comes in.
Easy, User-Friendly Data Analytics
Jarvis Analytics handles the endless, yet crucial task of organizing key practice data metrics into a simple-to-use format so practices can identify areas and potential opportunities that can boost their revenue. From Henry Schein One, Jarvis Analytics simplifies critical data points gleaned from multiple sources—everything from practice management systems to finance, marketing, and patient relationship management systems.
“What I love most about Jarvis Analytics is that it gives us clarity across the organization,” shared Dr. Mary Pham, founder and CEO of Lollipop Dental, a pediatric orthodontic group with 7 locations in Orange County, CA. “It’s an efficient platform that allows different departments in our organization to really drill down into their department and its role—it gives us an enterprise-level view that a lot of other platforms aren’t able to give us.”
Consolidated Critical Day-to-Day Data
Jarvis Analytics uses software tools that consolidate and analyze the varied types of data critical to day-to-day practice operations—everything from hygiene recalls and patient retention to case acceptance and collections data.
“I love seeing all of this information in one place—I don’t have to click through everything and it’s really visual,” Dr. Pham shared. “My team loves all the reporting that it provides.”
Customized Analytics
While many of the metrics and insights are similar across the dental industry, Jarvis Analytics also provides specific metrics that are unique to each practice, whether it is a small, private pediatric practice, a large practice specializing in endodontics, or a dental service organization (DSO).
“One thing that Jarvis does really well is that it’s mindful of the unique needs of every organization,” Dr. Pham shared. “For example, we’re a specialty organization with pediatrics, orthodontics, and oral surgery, and with that, there’s different metrics that each specialty needs. I love that Jarvis has built that part of it out and customized it for us to make sure that we’re serving that part of our company the best that we can. It allows you to look at everything not only high level, but also granularly, in as much detail as you want, and we really love that.”
Function-Specific KPIs
In addition to customizing data to address different practice specialties, Jarvis Analytics also offers specific modules dedicated to various areas embedded in every dental practice, such as collections or new patient referrals, allowing each department the ability to look at specific data metrics.
“The metrics vary based on the department, so if you ask our regional staff, they are looking at production collections and the number of new patients and patient visits,” Dr. Pham explained. “If you ask our marketing department, they are wanting to know where the patients are coming from.”
Simplified Format
Using real-time reports, dashboards, and other methods—all presented in a simplified format requiring little to no training— Jarvis Analytics identifies strengths and weaknesses, helps practices understand patient behavior, and identifies the impact positive changes can have on projected revenue. Jarvis Analytics features a library of over 50 KPIs for office, doctor, hygiene, and specialty. Practices can then use the metrics and insights to diagnose problems and make data-driven, impactful decisions that encourage operational success. And, every clinician knows that revenue success is key to providing the best possible patient care.
“With all the things that Henry Schein One is doing to support our industry—from procurement to equipment, design, technology, and support—we really value a company that supports the dentist in all aspects of patient care, not only from the supplies and equipment side, but in a way that allows us to really focus on what’s most important,” Dr. Pham concluded.
