Category Spotlight: Lighthouse 360 and Jarvis Analytics

Creating an outstanding patient experience is the heartbeat of every successful dental practice. However, the interactions that occur before, during, and after in-office visits all contribute to patients’ overall satisfaction, and achieving high marks across the board can be a tremendous challenge for even the best practice staff.

With Lighthouse 360 and Jarvis Analytics, Henry Schein One offers an innovative suite of tools that not only transforms the patient experience but also optimizes practice efficiency and productivity.

 Streamline Patient Communication

Lighthouse 360 is an all-in-one platform that helps dental practices improve patient communication through online patient scheduling, customizable digital forms, automatic payment reminders, phone system integration, canceled appointment fill-ins, and reputation management. It is compatible with any practice management system (PMS) and integrates easily with practices of all sizes, including multisite locations.

The system’s dashboard shows users organized, up-to-date information they need in 1 convenient location. Real-time syncing with the PMS every 10 minutes ensures all data remain accurate. Dental staff also can manage online patient reviews, as well as create, schedule, and measure professional-quality email marketing campaigns, which can be targeted to specific patient groups. 

Furthermore, the Lighthouse 360 Dashboard enables 2-way texting for practices to personally communicate with patients on an individual basis. If the dentist is out of office, or the office needs to unexpectedly close, an alert message can be easily sent to all the patients whose appointments are affected. Digital patient forms and automated appointment reminders also can be sent via text message prior to patients arriving at the dental office.

 Simplify Analytics

Jarvis Analytics presents practice-specific metrics that extract and organize PMS data into a user-friendly format. The intuitive software identify a practice’s strengths and weaknesses, and then provides immediate actions to take to ensure operational success.

Using real-time reports, dashboards, and other methods that require little to no training, Jarvis Analytics helps practices find potential opportunities to boost their revenue as well as better understand patient behavior.

Jarvis Analytics’ 50+ key performance indicators across offices, doctors, hygiene, and specialties allow practices to make data-driven, impactful decisions to drive business growth and deliver the best possible patient care.